Performance Guarantee - Warehouse Logistics and Trailer Unloading

We guarantee our customers that any trailer will be complete within a two hour timeframe. We realize that “over the road” truckers unloading their own freight can hinder “dock flow” slowing down a receiving operation. We work closely with trucking companies to structure set rates and direct billing. In order to maintain “dock flow” it is recommended that our customers institute a maximum unload time for any person unloading his or her own trailer. If we ever create any overtime for our customers, we agree to pay double that amount in full.